Privacy Policy

Effective Date: January 1, 2026  ·  Last Updated: March 2026

At CleverPetz, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Pet Profile Data: Pet name, breed, age, weight, and training history.
• Video and Audio Data: Training session recordings used for AI analysis. These are processed securely and not shared with third parties.
• Usage Data: App interactions, session frequency, feature usage, and performance metrics.
• Device Information: Device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the CleverPetz app and services
• Analyze training sessions using AI to provide feedback and scoring
• Personalize your experience and training recommendations
• Send you app notifications, updates, and support messages
• Monitor and analyze usage trends to improve functionality
• Comply with legal obligations

3. Video and Audio Processing

Training session videos are analyzed using AI technology to evaluate positive reinforcement techniques. Video data is processed securely and is not sold or shared with third parties for marketing purposes. You may delete your session recordings at any time from within the app.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist in operating our app (e.g., cloud storage, analytics).
• Legal Requirements: When required by law or to protect the rights and safety of CleverPetz and its users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Children's Privacy

CleverPetz is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

7. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of certain data processing activities

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of CleverPetz after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: topdog at cleverpetz.com